Putting together a killer resume and stand out cover letter is the key to getting your foot in the door with becoming a flight attendant. You need to get it noticed in order to be invited for an initial screening (video or phone interview).
Your cover letter is important. If you're like me, you don't feel comfortable bragging or boasting about yourself. But in your cover letter, this is exactly what you need to do. Each letter you send out should be personalized with the exact airline you are applying to, so my advice is to do them one at a time and make sure you have the correct one attached.
A flight attendant job is highly customer serviced based so, unless you have prior flight attendant experience, which would be highlighted first, speak of this experience and how highly skilled you are at it. You don't need to list the experience here as your resume will do that. Any safety related experience or training you have should also be mentioned. If you trained as an EMT, for example, or maybe worked as a life guard, highlight that in your letter as well.
Do you speak another language other than English? Mention it here in your cover letter.
Before applying, do a little homework on each airline you want to apply to. Learn as much as you can and try to incorporate specific information into your cover letter. Some airlines have certain values they would like to see highlighted. Soon I will provide some detailed information on specific U.S. based airlines that can help with this. But for now try researching online. There are some keywords you should consider including in your cover letter: team player, reliable, caring, efficient, competent, adaptable, problem solver, responsible.
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Here are some other great sources for putting together both an attention grabbing cover letter and a winning resume is:
Your resume should only be one page long. I know you may feel like you don't want to leave anything critical out, but only list the last ten years of experience and focus on experience related to the flight attendant position. In other words: customer service and medical related. If you follow one of the formats above that should guide you sufficiently. But don't be afraid to get another pair of eyes on your resume. If you message me with your resume, I'll be happy to look at it and offer some advice. If you have any friends, relations or acquaintances in the airline business, maybe ask them to take a look at yours if you feel comfortable. This is going to be your first step towards getting that foot in the door so take the time and get the resume and cover letter perfected.
Once you do apply and attach your resume and cover letter, most airlines application systems will parse your resume and prefill in some fields. Make sure after you're done you go through the application with a fine tooth comb and assure that everything is correct. Look for spelling errors and that dates are correct. The parse process is not always precise. Also ensure that you are not referring to another airline you've applied to. For example: if you're applying at JetBlue don't leave references to Southwest or United.
When you've finished don't forget to hit SUBMIT. It seems so simple but it can be easy to think you're done and exit out. You may or may not get an email confirmation. Make sure you take your phone off Do Not Disturb and allow calls from unknown callers. Check your email often. You could get a phone call or an email. If you're able to take the call when it comes through, please do. Sometimes it can take a while to get through when you call back, But it may be unavoidable at times. Try and return the call as soon as you're able to.
You could get an invitation to fill out a questionnaire or even take a test. Don't stress over it but be looking for this in your email. If you get a lot of spam email you may want to highlight email from the airlines you've applied at so they don't fall through the cracks with your unread spam. Answer any prescreening questions honestly and authentically. Don't overthink it. Avoid distractions if it's a test. Those tests are mainly to make sure you have a certain level of intelligence and I know you do because you're researching getting hired here! So go to a quiet room or place and take your time with it.
In a following post I'll have tips for your screening interview if you get the invite. You may have a live phone screen or be sent an invitation to a video interview. You want to nail it. So check back for the tips and helpful information coming soon in following posts.
